Data Deletion Instructions

User Data Deletion Instructions

Effective Date: October 26, 2026

STITCHO respects individuals' privacy rights and provides a process for requesting deletion of eligible personal information.

How to Request Data Deletion

Individuals who have interacted with STITCHO through our website, WhatsApp Business account, business enquiry forms, or other authorized communication channels may request deletion of their personal information.

Step 1: Submit a Request

Contact STITCHO through the official contact information published on our website.

Include:

Your name.
The email address or telephone number associated with your interactions with STITCHO.
A description of the information you would like deleted.

Please do not send passwords, identity documents, or other sensitive information unless specifically requested through an appropriate secure verification process.

Step 2: Identity Verification

We may request additional information reasonably necessary to verify your identity and protect personal information against unauthorized deletion requests.

Step 3: Review and Processing

We will review the request and determine which information can be deleted under applicable law.

Eligible information may include:

Customer contact records.
WhatsApp communication records.
Marketing audience records.
Website enquiry information.
Other personal information maintained in our authorized business systems.

Certain information may need to be retained where required by law, necessary for legitimate business records, or otherwise permitted under applicable legal requirements.

Step 4: Confirmation

We will acknowledge and process valid requests within the timeframes required by applicable law and communicate the outcome through an appropriate contact channel.