Help Center

Frequently Asked Questions

Quick answers about ordering, delivery, customisation, sizing, and returns.

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Message our support with your order number and we’ll guide you right away.

General Queries

Stitcho provides professional stitching and tailoring solutions with a strong focus on fit, finish, and reliability. Our services cover everyday wear, formal tailoring, and made-to-measure garments, designed to deliver consistent quality and timely delivery.


Quality and fit are ensured through skilled craftsmanship, standardized measurement processes, and strict quality checks at every stage. Each order is reviewed carefully to meet Stitcho’s tailoring standards before final delivery.

Orders can be placed directly through the Stitcho website by selecting your preferred service and submitting the required details. Once your order is confirmed, our team takes care of the rest—from processing to delivery.

Yes, Stitcho offers alteration and revision support to ensure customer satisfaction. If any adjustment is required, our team assists according to the service guidelines and quality standards.

Order timelines depend on the type of service selected. Standard orders are typically completed within the communicated timeframe at checkout, ensuring timely and reliable delivery.

Ordering

Select your product, choose size/colour (if applicable), add to cart, and checkout. You’ll receive an order confirmation immediately.

We offer multiple options including bank transfer and local payment methods. Choose your preferred method on our Payments page and share your payment reference with support.

If your order hasn’t entered processing, we can help update it. Contact support with your order number as soon as possible.

You can enter your code at checkout. The discount will apply instantly if valid.

Still have questions? Reach out to Stitcho support and we’ll respond as soon as possible.